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How ep92com Handles Your Personal Information

This page covers exactly what data ep92com collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data kept secureJazzCash & Easypaisa payment details protectedRaast transfer records handled privatelyYour right to request data accessClear contact path for privacy queries

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What We Collect and Why We Hold It

ep92com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on ep92com, we collect the details you provide — your name, contact number, email address, and the payment method you link to your wallet, whether that is JazzCash, Easypaisa or Raast. We record deposit and withdrawal transactions against your account to meet our

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internal verification requirements and to process your requests accurately. Device identifiers and session data are logged automatically when you access the platform on mobile or desktop — this helps us detect unusual login activity and keep your account safe. We do not sell your personal data
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to third parties. Payment rail details, such as your JazzCash account number or Easypaisa mobile wallet reference, are stored only for the period needed to process and reconcile transactions. Cookie data collected during your session is used to maintain your login state and remember your currency
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and language preferences. Where local law in Pakistan and eligible regions requires us to retain records for a defined period, we follow that requirement and delete the data once the retention window closes. If you have questions about what we hold on your account specifically, our
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support team can walk you through it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy requests are handled separately from general account support. If you want to know what data we hold, ask for a correction, or request deletion, use one of the dedicated paths below. We aim to respond to all data-related queries within the timeframe required under applicable rules for your region.

Email Privacy Request Send your full name, registered email and the specific data request to our privacy address. We will confirm receipt and outline the next steps for your query.

Account Support Chat Open the live chat from your logged-in account page and select the privacy or data category. Our team can flag your request to the correct internal handler.

In-App Help Centre On mobile, go to your account settings, tap Help, then select Data and Privacy. You can submit a written request directly from that screen without leaving the app.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Account security at ep92com is built around a few straightforward practices — encryption at the point of data entry, access controls that limit which internal staff can view your payment records, and a defined retention schedule that removes data we no longer need. Here is what each of those areas covers in practice.

Encryption and Storage

Data you enter — including your JazzCash number or Easypaisa wallet reference — is encrypted in transit and at rest. We do not store full card or wallet credentials in plain text at any point.

Cookie Usage

Session cookies keep your login active and remember your preferences. Analytics cookies are used in aggregate only — they do not identify you personally and you can adjust cookie settings from your browser.

Retention and Deletion

We keep account records for as long as your account is active and for the period required under applicable local rules. Once that window closes, records are deleted or anonymised on a scheduled basis.

Your Access Rights

You can request a copy of the personal data we hold on your account, ask for corrections, or request deletion where no legal retention obligation prevents it. Contact our support team to start that process.

Frequently Asked Privacy Policy Questions

These are the questions we hear most often about how ep92com handles personal data, payment records and account information. If your question is not covered here, reach out through live chat or the in-app help centre.

No. Your JazzCash account reference and Easypaisa wallet details are used only to process and reconcile your own transactions. We do not share payment identifiers with third-party advertisers or data brokers.

We retain records for the period required under applicable rules in your region. Once that obligation expires, your data is deleted or anonymised. You can ask our support team for the specific timeframe that applies to your account.

Yes. Send a written request through email or in-app chat with your registered details. We will compile what we hold and respond within the timeframe required under the rules applicable to your region.

We use session cookies to keep your login active and analytics cookies in aggregate form only. You can adjust cookie permissions in your browser settings at any time without losing your account access.

Raast payment references are encrypted when submitted and stored with access controls that limit internal visibility to only the staff needed to process your transaction. Records are removed once the retention period closes.

Use the live chat from your logged-in account or submit an email privacy request with your account details and a description of the concern. Our team will review it and respond with the steps we are taking.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appep92com App InfoJazzCash PayFast

How ep92com Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Account Data

Frequently Asked Privacy Policy Questions

01 Does ep92com share my JazzCash or Easypaisa details with anyone?

02 How long does ep92com keep my account data after I close my account?

03 Can I request a copy of all the personal data ep92com holds on me?

04 What cookies does ep92com use and can I turn them off?

05 How does ep92com protect my Raast payment information?

06 Who do I contact if I think my account data has been mishandled?

Privacy Policy

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