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What You Need to Know Before You Play

Our legal terms set out exactly how your account works, what we expect from you, and what you can expect from us. Access to ep92com depends on local law and is available only where permitted in your region.

Eligibility by local lawAccount holder rightsJazzCash & Easypaisa transaction termsData handling policyDispute contact path
ep92com What You Need to Know Before You Play
DATA AND SECURITY HANDLING

How We Protect Your Account and Data

We take the security of your account information and transaction records seriously. Here is how we handle the things that matter most to you as an account holder.

Data We Collect

We collect account registration data, transaction records including JazzCash and Easypaisa payments, and session activity. We hold only what is needed for account operation and compliance.

Cookie Use

Cookies keep your session active and remember account preferences. You can manage cookie settings through your mobile browser at any time without losing your account data.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any change to your payment details — JazzCash, Easypaisa, or Raast — triggers a fresh verification step.

Data Retention and Removal

We retain account and transaction records for the period required by our compliance obligations. To request data deletion or a copy of your records, contact support with your account ID.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Questions

If a clause is unclear, or you need to raise a concern about your account, our support team handles legal and policy queries directly. Reach out through any of the channels below and we will connect you to the right person.

Live Chat Open the chat icon in your account dashboard. Mention it is a legal or policy query and our team will route it correctly without delay.
Email Support Send your legal query to our support email address shown in your account settings. Include your account reference number so we can pull your file quickly.
Account Help Centre The Help Centre inside your account covers data requests, account closure and dispute steps — accessible from any mobile browser without needing to call.

Frequently Asked Policy Questions

These are the questions we hear most often about account terms, eligibility, and data rights. If yours is not here, live chat is the fastest way to get an answer.

Eligibility depends on local law in your region. Where access is permitted, you must be of the minimum legal age and provide accurate registration details when opening your account.

We store registration information, login history, and all transaction records including deposits and withdrawals made via JazzCash, Easypaisa, or Raast, for compliance and account security purposes.

Yes. Contact our support team through live chat or email, provide your account reference number, and submit a data access request. We will respond within the timeframe our policy requires.

Request account closure through the Help Centre in your account settings. We will process the closure and retain records only for the period required under our compliance obligations, then remove them.

Raise a dispute through live chat or email support immediately. Include the transaction date, amount, and the payment method used — JazzCash, Easypaisa, or Raast — so our team can investigate promptly.

We publish the updated terms here and notify active account holders by the contact method on file. Continuing to use your account after an update means you accept the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.